Privacy Policy
Last updated: August 06, 2026
Welcome to Zaika Wheels. Your privacy is important to us. This Privacy Policy explains how Zaika Wheels collects, uses, stores, and protects your information when you use our mobile application, website, vendor panel, and admin services.
By using Zaika Wheels, you agree to the practices described in this policy.
1. Information We Collect
When you use Zaika Wheels, we may collect the following information:
a) Personal Information
* Full name
* Mobile number (for OTP login)
* Email address (optional)
* Delivery addresses
* Profile details
b) Location Information
* Current GPS location for showing nearby shops and delivery availability.
c) Order Information
* Food and grocery items ordered
* Order history
* Payment method and transaction status
d) Device Information
* Device type
* IP address
* App version
* Browser type
e) Vendor Information (for vendors)
* Shop name, address, menu/products
* Bank details for payouts
* Contact details
2. How We Use Your Information
We use your data to:
* Create and manage your account
* Process and deliver your orders
* Show nearby restaurants and mart items
* Provide customer support
* Improve our app experience
* Send order updates and notifications
* Prevent fraud and misuse
* Process vendor payouts
3. Location Usage
Your live location is used only to:
* Show relevant shops/mart services
* Calculate delivery distance
* Provide accurate delivery
We do not track your location when the app is closed.
4. Payments
For online payments, Zaika Wheels uses secure third-party payment gateways such as Cashfree/Razorpay. We do not store your card or UPI details on our servers.
5. Sharing of Information
We do not sell your data. Your information may be shared only with:
* Restaurants/Vendors to fulfill orders
* Delivery partners for order delivery
* Payment gateway providers for transactions
* Government authorities if legally required
6. Data Security
We implement strong security measures to protect your data from unauthorized access, misuse, or disclosure.
7. Cookies and Tracking
Our website may use cookies to improve user experience and analyze traffic.
8. Your Rights
You have the right to:
* Access your data
* Update your profile information
* Request deletion of your account
* Opt out of notifications
You can do this from your profile section or by contacting us.
9. Data Retention
We retain your information as long as your account is active or as required for legal purposes.
10. Children’s Privacy
Zaika Wheels is not intended for users under the age of 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
12. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us:
Zaika Wheels Support
Email: support@zaikawheels.com
Phone: +91-8619369403
By using Zaika Wheels, you agree to the practices described in this policy.
1. Information We Collect
When you use Zaika Wheels, we may collect the following information:
a) Personal Information
* Full name
* Mobile number (for OTP login)
* Email address (optional)
* Delivery addresses
* Profile details
b) Location Information
* Current GPS location for showing nearby shops and delivery availability.
c) Order Information
* Food and grocery items ordered
* Order history
* Payment method and transaction status
d) Device Information
* Device type
* IP address
* App version
* Browser type
e) Vendor Information (for vendors)
* Shop name, address, menu/products
* Bank details for payouts
* Contact details
2. How We Use Your Information
We use your data to:
* Create and manage your account
* Process and deliver your orders
* Show nearby restaurants and mart items
* Provide customer support
* Improve our app experience
* Send order updates and notifications
* Prevent fraud and misuse
* Process vendor payouts
3. Location Usage
Your live location is used only to:
* Show relevant shops/mart services
* Calculate delivery distance
* Provide accurate delivery
We do not track your location when the app is closed.
4. Payments
For online payments, Zaika Wheels uses secure third-party payment gateways such as Cashfree/Razorpay. We do not store your card or UPI details on our servers.
5. Sharing of Information
We do not sell your data. Your information may be shared only with:
* Restaurants/Vendors to fulfill orders
* Delivery partners for order delivery
* Payment gateway providers for transactions
* Government authorities if legally required
6. Data Security
We implement strong security measures to protect your data from unauthorized access, misuse, or disclosure.
7. Cookies and Tracking
Our website may use cookies to improve user experience and analyze traffic.
8. Your Rights
You have the right to:
* Access your data
* Update your profile information
* Request deletion of your account
* Opt out of notifications
You can do this from your profile section or by contacting us.
9. Data Retention
We retain your information as long as your account is active or as required for legal purposes.
10. Children’s Privacy
Zaika Wheels is not intended for users under the age of 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
12. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us:
Zaika Wheels Support
Email: support@zaikawheels.com
Phone: +91-8619369403